U.S. Customers Only
New and unopened merchandise may be returned within 30 days of receipt for an exchange or refund of the merchandise cost only (we are unable to reimburse shipping costs). Items must be returned in unused/unmarked/sellable condition.
If you received a damaged or incorrectly shipped item from us, please call us (1-610-626-3332) or email us (firstname.lastname@example.org) so that we can fix this for you! We will gladly ship a replacement and/or assist you with your return.
Any return that does not comply with the above policy may be rejected or may be subject to a restocking fee, at our discretion. In general, restocking fees start at 20% but may be significantly higher depending on the condition of the return.
Ship your return via U.S. Postal Service to:
EG Ministries, Inc.
311 E. Providence Rd.
Aldan, PA 19018
When Returning Items:
We recommend insuring your return. Please allow 1-3 weeks for the return to be received and processed. An email confirmation will be sent once we receive your return or exchange.
Please contact us (1-610-626-3332 or email@example.com) before returning any product.